The terms behind how we work together

Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the website located at https://aidigitalproductions.com (the “Site”) and any related products, content, and services (collectively, the “Services”) provided by AI Digital Productions LLC (“we”, “us”, or “our”).

By accessing or using the Site or Services, you (“you” or “User”) agree to be bound by these Terms and to comply with all applicable laws and regulations. If you do not agree with any part of these Terms, you are prohibited from using or accessing the Site or Services.

We reserve the right to review and amend any of these Terms at our sole discretion. Upon doing so, we will update this page and the “Last updated” date above. Any changes to these Terms will take effect immediately from the date of publication. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction (whichever is greater), and able to form a legally binding contract to use the Site or Services. By using the Site, you represent and warrant that you meet these requirements. The Site is not directed at children under the age of 13, and we do not knowingly collect information from children under 13.

Description of Services

AI Digital Productions LLC offers:

• ›AI-powered marketing systems — lead generation, automation, and growth campaigns.
• ›Strategic AI audits — assessments of your business’s opportunities to deploy AI safely and effectively.
• ›Custom software — engineered applications, integrations, and internal tooling.

The Site itself is informational. Paid engagements are governed by a separate written agreement (statement of work, proposal, master services agreement, or similar instrument) signed or accepted electronically by both parties (each, an “Engagement Agreement”). Where an Engagement Agreement and these Terms conflict with respect to that engagement, the Engagement Agreement controls.

Inquiries & Strategy Calls

A free strategy call is offered as a no-obligation conversation. By booking a call, you agree to:

• ›Provide accurate contact and business information.
• ›Show up on time or reschedule with reasonable notice.
• ›Treat any non-public information shared during the call as confidential to the parties.
• ›Acknowledge that any recommendations or estimates given during the call are preliminary and non-binding until incorporated into a signed Engagement Agreement.

Engagements & Payment

Paid services are provided under an Engagement Agreement that defines scope, deliverables, timeline, and fees. Unless otherwise stated in writing:

• ›Fees are quoted in U.S. dollars and exclude applicable taxes (including but not limited to sales, use, GST/HST, VAT, and similar taxes), which are your responsibility.
• ›Invoices are payable within the period specified on each invoice. Past-due balances may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
• ›Out-of-scope work is billed only by mutual written agreement (a change order or amendment).
• ›Late payments may suspend ongoing work until accounts are current; suspension does not relieve you of payment obligations or extend deadlines.
• ›You authorize us to charge any payment method you provide for amounts due under the Engagement Agreement.

Refund Policy

Because professional services are delivered as time, expertise, and bespoke deliverables, fees for work already performed are non-refundable. Specific cancellation, kill-fee, and refund terms (if any) are defined in each Engagement Agreement. Deposits and retainers are non-refundable unless explicitly stated otherwise in the Engagement Agreement.

AI-Generated Output Disclaimer

Some Services and deliverables may incorporate output from artificial-intelligence systems and large-language models. You acknowledge and agree that:

• ›AI output may contain inaccuracies, omissions, fabrications, or unintended bias.
• ›Output should be reviewed by a qualified human before being relied upon for any business, legal, financial, medical, or other consequential purpose.
• ›We do not guarantee specific business, financial, marketing, or operational results.
• ›You are responsible for ensuring AI-assisted content complies with the laws, regulations, and platform policies that apply to your business and audience.
• ›Third-party AI providers may train models on inputs unless contractually prohibited; you are responsible for ensuring you have the right to share any inputs you provide.

Acceptable Use

By using the Site or Services, you agree that you will not:

• ›Submit false, misleading, or fraudulent information through any form, intake, or scheduling widget.
• ›Use automated tools, bots, scrapers, or scripts to interact with the Site, forms, or scheduling widget without our prior written consent.
• ›Attempt to probe, scan, or compromise the security of the Site, our systems, or our service providers’ systems.
• ›Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code or trade secrets from any code, model, or material made available through the Site.
• ›Use the Site or Services to transmit harassing, defamatory, indecent, obscene, or unlawful material, or to send unsolicited bulk communications (“spam”).
• ›Use the Site or Services in violation of any applicable laws, regulations, sanctions, or third-party rights.
• ›Interfere with or disrupt the integrity or performance of the Site, including via denial-of-service attacks or excessive request volumes.
• ›Resell, sublicense, or commercially redistribute access to the Site or any portion of the Services without our prior written consent.
• ›Use the Site or Services to develop a competing product or service.
• ›Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

User Submissions & Content License

You retain ownership of any content, data, materials, brand assets, or feedback you submit to us (collectively, “User Submissions”). When you provide User Submissions to us, you grant AI Digital Productions LLC a non-exclusive, royalty-free, worldwide, sublicensable license to use, copy, modify, store, transmit, display, and process those User Submissions for the purpose of operating the Site, responding to your inquiry, performing any Engagement Agreement, and improving our Services.

You represent and warrant that (i) you own or have the necessary rights to submit your User Submissions; (ii) your User Submissions do not infringe, misappropriate, or violate any third-party intellectual property, privacy, publicity, or other right; and (iii) your User Submissions do not violate any applicable law or regulation.

You may at any time request removal of your User Submissions by emailing us using the contact details below; deletion is subject to our retention obligations described in our Privacy Policy.

Confidentiality

Information shared during pre-engagement conversations or active engagements is treated as confidential by both parties and used only to evaluate or perform the work, except where disclosure is required by law, regulation, or court order. Specific confidentiality obligations during a paid engagement are defined in the Engagement Agreement and survive termination of that engagement for the period stated therein.

Intellectual Property

All content on the Site — including code, design, branding, copy, graphics, logos, video, and case-study material — is owned by or licensed to AI Digital Productions LLC and is protected by applicable copyright, trademark, trade-secret, and other intellectual-property laws. We grant you a limited, revocable, non-transferable, non-exclusive license to access and view the Site for personal, non-commercial purposes, and otherwise reserve all rights not expressly granted.

Ownership of deliverables produced under a paid engagement is governed by the Engagement Agreement. Pre-existing tools, frameworks, methodologies, prompts, libraries, and know-how used to perform the work (collectively, our “Pre-Existing IP”) remain our exclusive property and may be reused on future engagements. To the extent any Pre-Existing IP is embedded in a deliverable, we grant you a non-exclusive, perpetual, royalty-free license to use that Pre-Existing IP solely as part of the deliverable.

Nothing on the Site transfers ownership of any intellectual property to you. Unauthorized use of any of our intellectual property may violate applicable laws and these Terms.

Feedback

If you provide us with feedback, suggestions, or recommendations regarding the Site or Services, you agree that we may use that feedback for any purpose without obligation to you, and you grant us a perpetual, irrevocable, royalty-free, fully sublicensable, worldwide license to use, modify, and incorporate that feedback into our offerings.

Client Responsibilities

During an engagement, you agree to:

• ›Provide timely access to the people, information, systems, and credentials we need to deliver the work.
• ›Ensure you have the rights to share any content, data, brand assets, or credentials you give us.
• ›Review deliverables and provide feedback within the timelines defined in the engagement; delays in your review may extend our delivery timeline accordingly.
• ›Maintain the security of any credentials and grant only the minimum access necessary.
• ›Comply with all laws and regulations applicable to your business, content, and audience, including privacy, advertising, and consumer-protection laws.

Third-Party Services

Our deliverables may rely on third-party platforms (for example, hosting providers, AI APIs, ad platforms, CRMs, scheduling tools, payment processors, or analytics services). Those services are governed by their own terms and pricing. We are not responsible for outages, policy changes, billing changes, deprecated features, or actions taken by those providers.

Any fees charged by third-party providers are your responsibility unless explicitly included in the Engagement Agreement. By using the Site, you agree that we may include third-party services in the Site (such as fonts, scripts, scheduling widgets, and analytics) and that those services may collect information about you as described in our Privacy Policy.

Electronic Communications & SMS

By providing your email address or phone number, you consent to receive electronic communications from us related to your inquiry, your engagement, the Services, and (where you have opted in) marketing. You agree that any notices, agreements, disclosures, or other communications we send to you electronically satisfy any legal communication requirements, including a requirement that they be in writing.

If you provide a mobile phone number, you may receive SMS or MMS messages from us via our communications provider. Message and data rates may apply. You can opt out of marketing SMS at any time by replying “STOP” to any message. Opting out of marketing SMS does not affect transactional messages necessary to deliver the Services.

Disclaimers

THE SITE AND ANY MATERIALS MADE AVAILABLE ON IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

To the maximum extent permitted by applicable law, AI Digital Productions LLC and its officers, directors, employees, contractors, agents, suppliers, and licensors disclaim all warranties, express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, title, accuracy, system integration, quiet enjoyment, and non-infringement.

We do not warrant that the Site or Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that any defects will be corrected. No advice or information, whether oral or written, obtained from us or through the Site, will create any warranty not expressly stated in these Terms.

Accuracy of Materials

Materials on the Site are for general information and discussion purposes only. AI Digital Productions LLC does not warrant or make representations about the accuracy, likely results, completeness, or reliability of any material, case study, statistic, testimonial, or third-party content. Forward-looking statements about results, performance, or returns are illustrative, not guaranteed.

Links

AI Digital Productions LLC has not reviewed every site linked from the Site and is not responsible for the contents, accuracy, or practices of any linked site. The inclusion of a link does not imply endorsement, approval, or control by us. Use of any linked site is at your own risk.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

In no event shall AI Digital Productions LLC, its officers, directors, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, the Site or Services, even if AI Digital Productions LLC has been advised of the possibility of such damage.

“Consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use, and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.

Our total aggregate liability to you for all claims arising from or related to the Site or Services (including any Engagement Agreement, except where the Engagement Agreement states otherwise) shall not exceed the greater of (i) the fees actually paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or (ii) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you in full; in such cases, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to defend, indemnify, and hold harmless AI Digital Productions LLC and its officers, directors, employees, contractors, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys’ fees) arising from: (i) your use of, or access to, the Site or Services; (ii) your User Submissions; (iii) your violation of these Terms or any Engagement Agreement; (iv) your violation of any third-party right, including any intellectual-property, privacy, or publicity right; or (v) your violation of any law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.

Right to Terminate

We may suspend or terminate your access to the Site or Services at any time, with or without notice, for any breach of these Terms, for conduct that we determine in our sole discretion to be harmful to us or to other users, or where required by law.

Termination of a paid engagement is governed by the Engagement Agreement. All provisions of these Terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute-resolution provisions.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Dispute Resolution

Informal resolution. Before filing any formal action, you agree to first attempt to resolve the dispute by contacting us at mark@aidigitalproductions.com with the subject line “Dispute Notice” and a description of the dispute. We will attempt in good faith to resolve any dispute within thirty (30) days of receipt.

Venue. Subject to the informal-resolution requirement above, you irrevocably submit to the exclusive jurisdiction of the state and federal courts located in the State of Florida for the resolution of any disputes arising from or related to these Terms or the Site.

No class actions. To the extent permitted by law, you and AI Digital Productions LLC each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Time limit. Any cause of action arising out of or related to the Site or Services must commence within one (1) year after the cause of action accrues, otherwise such cause of action is permanently barred.

Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than payment obligations) caused by events beyond that party’s reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, governmental action, labor disputes, internet or telecommunications outages, third-party service-provider failures, pandemic, or epidemic.

Severability

Any provision of these Terms that is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder is not affected, and the remaining provisions will be enforced to the greatest extent permitted by law.

No Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and the failure of AI Digital Productions LLC to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or any of your rights or obligations under them, by operation of law or otherwise, without our prior written consent. Any attempted assignment without consent is void. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets without your consent.

Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Site or Services (or any portion or feature of either), at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Site or Services.

Export Controls & Sanctions

You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or designated by the U.S. government as a “terrorist supporting” country, and that you are not on any U.S. government list of restricted parties. You agree to comply with all applicable U.S. and international export-control and sanctions laws and regulations.

Notices

Any notice to AI Digital Productions LLC under these Terms must be sent in writing to mark@aidigitalproductions.com. We may provide notice to you by email to the address you have provided to us, by posting on the Site, or by any other reasonable means. Notices given by us are effective upon transmission or posting.

Third-Party Beneficiaries

These Terms are personal to you and us. They are not intended to confer any rights or remedies on any person other than you and us, except that the disclaimers, limitations of liability, and indemnification provisions extend to and benefit our officers, directors, employees, contractors, agents, suppliers, and licensors.

Entire Agreement

These Terms, together with our Privacy Policy and any Engagement Agreement entered into between you and us, constitute the entire agreement between you and AI Digital Productions LLC concerning your use of the Site and Services, and supersede any prior or contemporaneous communications, proposals, or agreements (whether oral or written) on the same subject. In the event of any conflict between these Terms and an Engagement Agreement with respect to that engagement, the Engagement Agreement controls.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Updates will be posted at this URL with a revised “Last updated” date. If a revision is material, we will use commercially reasonable efforts to provide at least thirty (30) days’ notice prior to any new terms taking effect. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

This Acceptable Use Policy covers the products, services, and technologies (collectively referred to as the “Products”) provided by AI Digital Productions LLC under any ongoing agreement. It’s designed to protect us, our customers and the general Internet community from unethical, irresponsible and illegal activity.

AI Digital Productions LLC customers found engaging in activities prohibited by this Acceptable Use Policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.

Fair Use

We provide our facilities with the assumption your use will be “business as usual”, as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged or capacity may be restricted.

We are opposed to all forms of abuse, discrimination, rights infringement and/or any action that harms or disadvantages any group, individual or resource. We expect our customers and, where applicable, their users (“end-users”) to likewise engage our Products with similar intent.

Customer Accountability

We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer’s permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer’s failure to put in place reasonable security measures.

By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end-users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.

If a customer — or their end-user or anyone using our Products as a result of the customer — violates our Acceptable Use Policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our Acceptable Use Policy.

Prohibited Activity

Copyright Infringement and Access to Unauthorized Material

Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn’t limited to:

• ›any material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and
• ›any material that is obscene, defamatory, constitutes an illegal threat or violates export control laws.

The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.

Spam and Unauthorized Message Activity

Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”). This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”). This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list.

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products.

Unethical, Exploitative, and Malicious Activity

Our Products must not be used for the purpose of advertising, transmitting or otherwise making available any software, program, product or service designed to violate this Acceptable Use Policy, or the acceptable use policy of other service providers. This includes but isn’t limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing and denial-of-service attacks.

Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. “hacking”, “cracking”, “phreaking”, etc.).

Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.

Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of or discriminate against any group or individual.

Other activities considered unethical, exploitative and malicious include:

• ›Obtaining (or attempting to obtain) services from us with the intent to avoid payment;
• ›Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;
• ›The unauthorized access, alteration or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;
• ›Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals;
• ›Publishing or transmitting any content of links that incite violence, depict a violent act, depict child pornography or threaten anyone’s health and safety;
• ›Any act or omission in violation of consumer protection laws and regulations;
• ›Any violation of a person’s privacy.

Our Products may not be used by any person or entity which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.

Unauthorized Use of AI Digital Productions LLC Property

We prohibit the impersonation of AI Digital Productions LLC, the representation of a significant business relationship with AI Digital Productions LLC, or ownership of any AI Digital Productions LLC property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage or user trust.

About This Policy

This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.

We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of:

• ›the date the customer uses our Products after we publish the revised version on our website; or
• ›30 days after we publish the revised version on our website.